Legal

Data deletion instructions

Effective date: 2026-07-17

This page explains how to request deletion of data held by the Argo Navis Platform, and how to check the status of a deletion request that was submitted through Facebook.

Business customers

If you run a business account on Argo Navis, you can delete your account and associated data yourself:

1. Sign in to the dashboard and open Settings.
2. Choose the account deletion option and confirm.

Alternatively, email jason@argo-navis.net from the address on your account and request deletion. We will confirm by email once your account and associated data (WABA connection details, stored access tokens, contacts, and message history) have been deleted or anonymized, consistent with the retention terms in our privacy policy.

End users (Facebook-initiated requests)

If you removed the Argo Navis app from your Facebook account and requested data deletion through Facebook's "Apps and Websites" settings, that request is sent to us automatically through our data deletion callback. We verify and process it without any further action needed on your part, and generate a confirmation code you can use to check the request's status below.

Check your deletion request status

If you have a confirmation code from a deletion request, open the link you were given (it looks like /legal/data-deletion?code=del_...) to view its status here. If you don't have a code but believe you submitted a request, email jason@argo-navis.net.

Contact

Questions about data deletion: email jason@argo-navis.net. See also our privacy policy.